Vendor & Contractor Coordination

Streamlining repair & maintenance workflows

Role

Condo Administrator — vendor & schedule coordination

Timeline

Ongoing program · 2015–2025

Overview

Turned an informal repair process into a tracked workflow with a clear lifecycle (intake, scoping, scheduling, contractor coordination, inspection and close-out) so every request had an owner and an end date.

Key Activities

• Scoped every repair request in a standardized work order
• Scheduled and coordinated contractors and maintenance staff
• Held regular site inspections with the Property Manager to verify work and close items
• Tracked every open item from intake through to completion
• Kept residents informed on status and followed up with contractors until resolved

Outcomes

• More predictable turnaround on repairs across the property
• Clearer contractor accountability through standardized work orders
• Stronger resident satisfaction with maintenance responsiveness

Skills Applied